How fast can a Metal Roofing technician get to my home in Elko New Market?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Elko New Market the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
We give every Elko New Market customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Metal Roofing in MN, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Elko New Market, MN and provide the photo documentation and scope reports they need to process claims efficiently.
How long does a full roof replacement take?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
Do you install metal roofing or just shingles?+
Our Elko New Market crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Yes — we back our labor with a written workmanship guarantee, and manufacturer-certified installations qualify for extended material warranties as well.
How much does a roof inspection cost?+
Yes, we perform pre-purchase and pre-listing inspections throughout Elko New Market with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Elko New Market or do you cover nearby towns?+
Beyond Elko New Market, our crews regularly service the surrounding Elko New Market, MN area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
