How quickly do you respond to calls in Elko New Market?+
For active leaks or storm damage, we prioritize Elko New Market calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Elko New Market.
How does your pricing work?+
We give every Elko New Market customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
Are you licensed and insured to work in Elko New Market, MN?+
We hold an active MN contractor license and full insurance coverage, and we'll provide proof of both on request — most Elko New Market customers ask, and we expect that.
What happens if my roof is leaking right now?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Elko New Market customers say this cuts weeks off their claim process.
What's the typical timeline for a replacement?+
Most residential replacements in Elko New Market take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Skylight Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Elko New Market?+
We do these regularly for Elko New Market homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Do you serve areas outside Elko New Market too?+
We serve Elko New Market and the surrounding communities throughout Elko New Market, MN — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
